About
I make complicated work usable.
Every job has asked the same question: how do we turn the mess into something people can actually use?
Across operations, compliance, cybersecurity, media, and technology, I've done this as a quality specialist, a policy analyst, an IT business analyst, and a knowledge manager. The last four years were project-based transformation roles, taken on purpose, each scoped to an outcome and delivered. I've also carried a lead's ownership: a 20-person operation, a manager's team covered through an extended leave. My Girl Sarah is the name that followed me team to team, long before it was a domain.
The titles changed. The work didn’t.
Knowledge Management Systems Analysis Building with AI
What I'm looking for
A permanent, senior role where I own a problem from messy to working system and stay long enough to improve what happens next, in knowledge management, systems analysis, or AI enablement.
The work
Where I've done this
Four engagements. What I built, credited to the résumé, with no client detail. The full history and dates are on my résumé.
Enterprise finance transformation on SAP S/4HANA. Authored 181 future-state process models and a 262-control risk matrix, wrote three corporate finance policies, and built a Microsoft 365 change-intake workflow that cut per-request setup from about two hours to five minutes.
Built the knowledge-management operating model from scratch across eight Operations & Technology groups, and designed a governed knowledge intake system with an AI drafting agent.
Mapped current- and future-state identity-governance processes across 250+ SOX applications (Saviynt, Workday, Okta, Active Directory, ServiceNow) into requirements, roles, control points, and documented risk.
Owned the quality-management system and controlled-document environment for a 206-person manufacturer. Carried the company through two ISO 9001:2015 audits with zero major findings, and built controlled handling for ITAR-restricted engineering information.
Education & credentials
A foundation in business, law, and quality systems
Seton Hall University School of Law
M.L.S.
Master of Legal Studies
Cybersecurity & Data Privacy Law
2025
Southern New Hampshire University
B.S.
Business Administration
Management Information Systems
2023
Oriel STAT A MATRIX
ISO 9001
Lead Auditor Certification
Quality management systems
2016
References
Trusted by the people I worked for.
Three people who managed me directly.
Renewed 3×
I renewed Sarah’s engagement three times, given her contributions beyond the scope of her initial engagement — she took on challenging tasks important to the program while building strong relationships with peers and superiors across the globe.
Trusted to deliver
Sarah is someone I would trust implicitly to deliver on time and with near-zero oversight.
Builds with AI
She has a genuine passion for AI and was always willing to dig into something unfamiliar and learn… exploring how Codex and automation could help streamline processes.
More on LinkedIn ↗. Full references on request.
Open to a senior full-time role. Hiring brief →